Responsible Gaming – Stay in Control on six6

What Is Responsible Gaming?

Responsible gaming means playing within your means, keeping gaming as a form of entertainment rather than a source of income, and recognising when gaming stops being fun. At six6, we believe that every player in Bangladesh deserves to enjoy our platform — Virtual Casino, Ezugi Live, PP Live, All-Star Fishing, Lucky Dragons, and Pool Rummy — without it negatively affecting their daily life, finances, or relationships.

Responsible gaming is not about telling you how to play. It is about making sure you always have the information and tools you need to make informed choices. six6 provides a full suite of responsible gaming features that are available to every registered player, free of charge, at any time.

If you ever feel that your gaming is getting out of hand — even slightly — please use the tools on this page or contact our support team at [email protected]. There is no shame in asking for help, and our team will always respond with respect and without judgment.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of how long they have been playing or how much they typically wager. The signs are not always obvious at first, which is why six6 encourages all players to check in with themselves regularly. Here are some common warning signs to watch for:

• Spending more money on gaming than you originally planned or can afford.
• Chasing losses — continuing to play in an attempt to win back money you have already lost.
• Lying to family members or friends about how much time or money you spend on gaming.
• Feeling anxious, irritable, or restless when you are not able to play.
• Neglecting work, studies, family responsibilities, or personal health because of gaming.
• Borrowing money or selling possessions to fund your gaming activity.
• Feeling that you need to gamble with larger amounts to get the same level of excitement.
• Making repeated unsuccessful attempts to cut back or stop gaming.

If you recognise any of these signs in yourself, please do not wait. Use the self-exclusion or deposit limit tools below, or contact six6 support immediately. Acting early makes a real difference.

Responsible Gaming Tools on six6

six6 provides a comprehensive set of responsible gaming tools that are built directly into the platform. You do not need to call anyone or fill out complicated forms — most tools can be activated through your account settings or by sending a quick message to our support team.

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately but increases require a 24-hour cooling period.
• Session Time Reminders: Set a reminder to alert you after a specified period of continuous play. When the reminder triggers, you will see a notification prompting you to take a break. You can choose to continue or log out.
• Loss Limits: Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, your account will be temporarily restricted from further play until the period resets.
• Cooling-Off Period: Take a short break from gaming — from 24 hours up to 30 days. During a cooling-off period, you cannot log in or place bets. The period cannot be shortened once activated.
• Self-Exclusion: Permanently or temporarily exclude yourself from six6 for a minimum of 30 days. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. This is the strongest tool available and is recommended for players who feel they have lost control.
• Reality Check: Enable periodic pop-up notifications that show you how long you have been playing and how much you have wagered in the current session. These reminders help you stay aware of your activity in real time.

Underage Gaming Prevention

six6 has a strict policy of zero tolerance for underage gaming. Our platform is available only to players who are 18 years of age or older. We enforce this through a mandatory age verification process during registration, and we reserve the right to request additional identity documents at any time.

If you share a device with younger family members, we strongly recommend the following steps to prevent accidental access to six6:

• Always log out of your six6 account when you are not actively using it.
• Never save your six6 login credentials in a shared browser or device.
• Use a strong, unique password that younger family members cannot guess.
• Consider using parental control software on shared devices to block access to gaming websites.

If you suspect that a minor has accessed or registered on six6, please contact us immediately at [email protected]. We will investigate and take action without delay. Any account found to belong to a person under 18 will be closed and all funds frozen pending review.

Talking to Someone

Sometimes the most important step is simply talking to someone. If you are struggling with your gaming habits, you do not have to deal with it alone. six6 support is available 24 hours a day, 7 days a week, and our team is trained to handle responsible gaming conversations with care and confidentiality.

Beyond six6 support, we encourage players who need additional help to speak with a trusted friend, family member, or professional counsellor. Acknowledging that gaming has become a problem is a sign of strength, not weakness — and getting support early leads to much better outcomes.

To reach six6 responsible gaming support, email [email protected] with the subject line "Responsible Gaming Help" and a member of our team will respond within a few hours. For urgent situations, use the live chat feature available after login for an immediate response.